Terms & Conditions

Return Policy

Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Damaged Goods

If your product arrives damaged, please reply to your order confirmation email with pictures of your damaged goods and we will replace the damaged item(s). To complete your return, we require a receipt or proof of purchase.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 business days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and send your item to:
Hellfire Hot Sauce Inc.
P.O Box 1265, Lake Geneva, WI 53147.

Shipping

To return your product, you should mail your product to:
Hellfire Hot Sauce Inc.
P.O Box 1265, Lake Geneva, WI 53147.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a track able shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Privacy Policy

Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store order information.

Hellfire Hot Sauce Inc., does not sell, trade, or rent your personal information to others. Data collected by this site is used to:

a. Take and fulfill customer orders

b. Administer and enhance the site and service

c. Only disclose information to third-parties for goods delivery purposes

Shipping Policy

Please note that UPS and USPS are doing their best to get packages delivered on time but they are experiencing delays.
All of the tracking info will be emailed to the email address you provided with your order. You can check there for updates.
All orders are shipped VIA USPS or UPS at our Sole discretion, Monday through Friday, excluding holidays.
USPS Tracking | UPS Tracking

Terms of Service

Hellfire Hot Sauce Inc. is not responsible for any injury incurred from using or abusing our products.
Typographical Errors: In the event, a product is listed at an incorrect price or with incorrect information due to a typographical error or error in pricing or product information received from our suppliers, Hellfire Hot Sauce Inc. shall have the right to refuse or cancel any orders placed for product listed at the incorrect price.
Hellfire Hot Sauce Inc. shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Hellfire Hot sauce Inc. shall immediately issue a credit to your credit card account in the amount of the charge.
If your order fails, please contact your bank, they are holding your funds.
Back-ordered: Items are not charged until they are shipped.

Disclaimer

Due to the EXTREME nature of these products, please read the following disclaimer.
I agree, as indicated by my opening this bottle, as follows in connection with my purchase of this product:

1. Due to the extreme hot nature of this product, this product shall be used as a food additive. This product can cause serious injury if directly consumed, ingested, or applied to the body.

2. Due to the extreme hot nature of this product, this product shall be used with extreme care in very small amounts only.

3. This product is to be used at my own risk, and I fully understand the potential danger if used or handled improperly.

4. If I give this product as a gift, I will make the recipient fully aware of the potential danger if used or handled improperly.

5. I hereby disclaim, release and relinquish any and all claims, actions, and lawsuits that I, or any of my dependents, heirs, family members, or legal representatives, may have against any party relating to any damage or injury that may result, or is alleged to have resulted, from the use, consumption, ingestion, contact or other use of or from the product.

6. I am not inebriated or otherwise not of a sound mind, and I fully able to make a sound decision about the purchase of this product.

Recent News

Can you handle the Hellboy Challenge?

Shaq tries not to make a face while eating Hot Wings on the Hot Ones!

Chef Gordon Ramsay on The Hot Ones

This function has been disabled for Hellfire Hot Sauce.